❗️Please read carefully my delivery information below before you place an order. By purchasing an item from my shop, you are agreeing with the terms below
A Royal Mail strike is planned for collection, sorting office, and delivery workers on the following dates: Thursday 13 October 2022, Thursday 20 October 2022, and Tuesday 25 October 2022.
Please allow extra time when placing orders around these dates as delivery times are likely to be affected!!
Dear lovely customers! I am currently posting as normal and regular. Please be aware that due to the current global situation, some postal services are experiencing significant delays, there’s a chance your package may not arrive on the originally estimated date.!!! If you are ordering internationally, please allow up to 28 days for delivery.
I wish to thank you all for supporting me and my creative work, especially at these challenging times!!! Happy New Year! 😊
EUROPEAN CUSTOMERS: Please be aware that from 1st January 2021, items purchased from the UK to the EU may now be subject to VAT and duties charges. This is something that you may need to pay in order to receive goods purchased from me, so please check with your country's customs authority.!!!
🌻Once your item has been shipped, I will send you a confirmation via email. At that point, most of Uk orders should be received in 2-3 days, but please bear in mind this might will take longer now.
Please note currently I am only posting Calendars, Prints, Brooches and Ornaments outside of Uk.
I use Standard First Class delivery by Royal Mail on all of my items.
International orders vary from country to country (please contact me<via e-mail> for more information before placing an order).
Please understand that once I send your piece(s) out, what happens to it is out of my hands. If your package is lost, damaged, or stolen, I cannot be held responsible. In my experience these situations are very rare, but possible.
!!!!! Generally, I offer refund if the item is substantially delayed/ lost about two weeks after the expected delivery date has passed.!!!!!!!
☘️Once again please understand that once I send your piece(s) out, what happens to it is out of my hands. If your package is lost, damaged, or stolen, I cannot be held responsible.
Thank you for your understanding, and also a massive thank you for supporting my dream ☁️🌞🌻
RETURN & EXCHANGE POLICY
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Dispatch items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.